The cloud management platform for printer repairs
Track every repair from diagnosis to delivery. MyRepair is designed for printer service centres: technical records, repair history and customer notifications in one platform.
Start Free — no credit card required Back to homepageHow MyRepair works for printers
Digital intake
Register the device with serial number, model and reported fault. Take a photo on arrival and the customer receives a confirmation of intake via SMS or email.
Diagnosis and technical repair
The technician updates the ticket with work done: cartridge replacement, head cleaning, firmware update or mechanical repair. Every step is tracked and linked to the parts used.
Delivery and customer satisfaction
When the work is complete, the customer receives an automatic notification and a warranty reminder for the repair. The digital receipt is ready in one click.
Features designed for printer service centres
From empty cartridges to mechanical faults: MyRepair handles every type of repair on inkjet, laser and plotter printers.
Try for freeInk and cartridge management
Track cartridge and print head replacements, monitor ink stock by model and receive automatic alerts when stock falls below the minimum threshold.
Serial number and device history
Every printer is identified by a unique serial number. The repair history is always available, including to verify the manufacturer's warranty.
Diagnosis and technical repairs
Categorise every fault type: paper jams, firmware errors, connectivity problems. Assign the technician, monitor turnaround times and close the ticket in a few clicks.
Parts inventory
Manage the spare parts inventory for printers: fusers, belts, print heads and cartridges. The system automatically deducts stock at every recorded repair.
Custom fields for your print shop
With the Jolly module you can add to each ticket the technical data you use every day: cartridge type, print speed PPM, connectivity and firmware version. No data is lost.
Supported product types — ready to use
Standard sector categories are already set up in MyRepair. With the Smart module you can add new product types and custom fields in just a few clicks.
Clear plans for every repair workshop
Start free and scale when ready. No automatic renewal — choose your plan and decide freely whether to renew at expiry.
15-day free trial — no credit card required
CONNECT services (SDI sending, RT Receipts, AI Assistant) work pay-per-use via rechargeable Wallet or with an annual Flat subscription — activate anytime, without changing your plan. Individual module and pay-per-use service costs are shown in the subscription section inside the software.
All plans include: HTTPS, EU servers, GDPR compliance. | Need a custom plan? Contact us
Start managing printer repairs with MyRepair today
No credit card. Instant activation. You're online in under 5 minutes.
Create your free account