MyRepair
Manifesto 2026

Repair means preserving value

We believe in challenging the throwaway culture and planned obsolescence by doing everything possible to extend the useful life of products.

Every repaired object is a resource that can continue to be used.

Every component recovered, every product restored to working order and every repair carried out with expertise represents value that is preserved rather than wasted.

It does not matter whether it is a small personal item, a piece of professional equipment or a complex system.

Repair is expertise, passion and resilience

Behind every repair there is often much more than a technical procedure.

There is a professional who observes, analyses, measures, disassembles, tests, studies and searches for a solution.

Sometimes the problem is simple. At other times, it requires hours of work, documentation, experience, trial and error, and knowledge built over many years.

And sometimes it means staying at the workbench late into the night because the problem has not been solved yet.

Whether working on a precision mechanism, a machine, a system, a tool or an everyday object, the mindset is the same:

Repair means transparency and trust

Every repair centre that chooses to work professionally has an implicit commitment towards its customers: to be clear, honest and reliable.

Transparency begins from the very first moment: a clear estimate, the possibility of tracking the repair status, and prompt communication if something changes.

The customer who leaves their device for repair should never be left wondering. They deserve to know what is happening, why, and at what cost.

This is not just good practice. It is the foundation of a long-lasting professional relationship built on mutual respect.

Trust, once earned, becomes the most durable competitive advantage any repair business can have.

Repair means managing well

A repair centre is a complex business. It simultaneously manages customer relations, spare parts inventory, repair tickets, warranties, pricing, billing and documentation.

Doing all this without the right tools means wasting hours on administration instead of focusing on the repair itself.

MyRepair was built to give repair professionals access to the same management tools that large businesses have always had.

From the repair ticket to the final invoice, every step is tracked, documented and easy to retrieve at any time.

A well-managed workshop is more professional, more reliable, and ultimately more sustainable as a business over time.

Repair means growing together

The world of repair is extraordinarily fragmented. Thousands of small businesses, each with its own expertise, its own approaches and its own solutions found after years of work.

We believe this knowledge has enormous value and should not remain locked within a single workshop.

Sharing experience, procedures, common problems and effective solutions makes the entire sector stronger.

When a repair centre becomes more professional, more efficient and more trusted, it is not just that business that benefits — the entire culture of repair grows stronger.

Repair means technology at the service of people

Technology should simplify, not complicate. It should reduce friction, eliminate repetitive tasks and give professionals more time to do what they do best: repair.

We design every feature of MyRepair with this goal in mind. Not technology for its own sake, but technology that genuinely serves those who use it every day.

A repair centre should not need to become a software expert to benefit from digital tools. The software should adapt to the work, not the other way around.

This is why we invest in clear interfaces, workflows designed around real working practices and support that speaks the language of repair.

Innovation in repair is not just about faster diagnostics or better spare parts. It is also about having software that makes your day lighter and your business stronger.

Repair is a right

We believe that anyone who owns a product has the right to have it repaired, by a professional of their choice and without artificial barriers.

We support the right to repair movement and everything it stands for: access to spare parts, repairability standards, and an end to software locks that prevent independent repair.

Independent repair centres are the backbone of this ecosystem. They are the ones who make repair possible, accessible and affordable for millions of people.

MyRepair exists to help these centres thrive — not just to survive. A healthy, growing, well-equipped independent repair sector is good for everyone: for professionals, for customers, and for the planet.

Repair means accessibility for everyone

Professional repair management should not be the privilege of large chains or well-funded businesses. Every repair centre, regardless of its size, deserves access to tools that make it competitive.

A sole-trader working alone in a small workshop should have access to the same quality of tools as a multi-location business. This is not a luxury — it is a matter of fairness.

MyRepair is priced to be within reach of any repair business, from the newest single-technician shop to an established multi-branch operation.

No hidden fees, no lock-in contracts, no features hidden behind paywalls that make the basic version nearly unusable. Transparent pricing, just as we expect transparent repair.

MyRepair's role: a platform built for repairers, by repairers

MyRepair was not created in a vacuum. It was built listening to the real needs of repair centres, day after day, working alongside those who use it.

Every feature we add, every improvement we make starts from a real problem that a real repairer has encountered. Our roadmap is shaped by feedback from the field.

These are not features added for the sake of a feature list. They are solutions to real problems that real repair professionals face every day.

And we will keep listening, keep improving, and keep building — because the world of repair deserves a platform that grows with it.